Catering can be a significant revenue stream for your restaurant, but handling catering inquiries requires a different level of detail and professionalism than a standard takeout order. A well-structured catering script can help your staff navigate these complex conversations with confidence, ensuring that you capture all the necessary information to create a successful event. And for restaurants looking to streamline their catering operations, our restaurant voice AI can pre-qualify catering leads and schedule follow-up calls, freeing up your staff to focus on creating amazing culinary experiences.
This template is a comprehensive guide to handling catering inquiries. We recommend customizing it with your restaurant's specific catering packages and policies.
Catering Greeting Script
Qualify the Catering Inquiry
"May I ask what type of event you're planning?"
"And what is the date and time of the event?"
"How many guests are you expecting?"
"Will the event be held at your location or ours?"
Understand Needs and Fit
"Do you have a specific menu in mind, or would you like me to walk you through our catering packages?"
"Are there any dietary restrictions or allergies we should be aware of?"
"Do you have a budget in mind for the catering?"
Always confirm allergies clearly and never assume substitutions.
Set Expectations Clearly
Close Professionally
A dedicated catering script can help you turn more inquiries into profitable events. Here's how:
See for yourself how our restaurant voice AI can help you manage your catering inquiries more efficiently. Schedule a free demo today and discover the power of automation.